Remote Operations Manager / Practice Administrator
Runs the business side of the practice remotely, so the clinical director can run the clinical side.
100% remoteNo contract, cancel anytime
What this role does in an ABA practice
- Leads the remote intake, scheduling, billing and client services team
- Manages vendors, software accounts and IT requests
- Maintains HR and compliance files, including annual HIPAA training records
- Tracks operational KPIs: utilization, cancellations and intake-to-start time
- Coordinates audits, payer site visits and policy updates
What we screen for
- Operations case study for a two-location ABA clinic
- KPI literacy: what to track weekly vs. monthly
- People-management scenario
- Compliance awareness: HIPAA, OSHA and state requirements
- Budget and vendor management
Every candidate also completes HIPAA privacy and security training.
Typical software
- Practice-management systems
- Google Workspace or Microsoft 365
- Payroll and HR platforms
How it works remotely
Fully remote. Works best for multi-site and home-based practices, and for owners who want one accountable lead over a remote admin team.
Sample interview and skills-test items
- CaseIntake-to-first-session time went from three weeks to seven. Diagnose the likely causes.
- PeopleTwo remote coordinators disagree about phone coverage. How do you resolve it?
- ReportingWhat weekly report would you send the owner?
Hiring a remote operations manager?
About half the cost of a local hire. Free to interview. No contract.