Roles
Remote ABA staff for the front of your practice.
Each role is tested on ABA work. Free to interview. No contract.
-
100% remote
Intake Coordinator
The first person a family talks to, and the person who decides how fast a referral turns into a first session.
Screened on: Mock intake call with a stressed parent: warmth, clarity and accurate expectations; Benefits-verification accuracy: reading a payer response and spotting ABA-specific exclusions; Medicaid vs. commercial eligibility and what each needs before an assessment.
Intake Coordinator details -
100% remote
Authorization / Utilization Coordinator
Owns every authorization from first submission to renewal, so no session ever runs without coverage.
Screened on: Authorization-tracker scenario: spot the client about to exceed units; Payer-portal fluency and documented follow-up with reference numbers and dates; Concurrent-billing and per-code cap rules.
Authorization / Utilization Coordinator details -
100% remote
Scheduling Coordinator
Matches RBTs and BCBAs to clients so authorized hours are delivered and cancellations do not become lost revenue.
Screened on: Schedule-to-authorization reconciliation exercise; Same-day call-out scenario with three RBTs and four clients; Awareness of BCBA supervision and overlap requirements.
Scheduling Coordinator details -
100% remote
Remote Client Services Coordinator
A virtual front desk for your practice: families, phones, forms and the small follow-ups that build trust, handled remotely.
Screened on: Phone scenario with identity verification and the minimum-necessary standard; De-escalation with a frustrated caregiver; Managing a queue of calls, emails and portal messages.
Remote Client Services Coordinator details -
100% remote
Credentialing & Payer Enrollment Coordinator
Gets new BCBAs billable fast and keeps the group enrolled with every payer you depend on.
Screened on: Enrollment timelines by payer type; CAQH and NPPES accuracy exercise; State Medicaid ABA provider-enrollment familiarity.
Credentialing & Payer Enrollment Coordinator details -
100% remote
Billing & Claims Specialist (ABA RCM)
Turns delivered sessions into paid claims, and knows why an ABA claim will be denied before the payer says so.
Screened on: Code literacy: 97153 vs. 97155 vs. 97156, and when concurrent billing is allowed; Modifier mapping (HM, HN, HO, HP) by credential, as each payer defines it; Unit math: 15-minute units and payer-specific rounding rules.
Billing & Claims Specialist (ABA RCM) details -
100% remote
Patient Collections & AR Specialist
Works the money that has already been earned: payer AR, appeals and patient balances.
Screened on: Aging-prioritization exercise; Appeal-letter writing sample; Patient-balance phone role-play.
Patient Collections & AR Specialist details -
100% remote
Remote Operations Manager / Practice Administrator
Runs the business side of the practice remotely, so the clinical director can run the clinical side.
Screened on: Operations case study for a two-location ABA clinic; KPI literacy: what to track weekly vs. monthly; People-management scenario.
Remote Operations Manager / Practice Administrator details -
100% remote
HR & Recruiting Coordinator (RBT Pipeline)
Keeps the RBT pipeline full and onboarding paperwork clean, because clinical growth starts here.
Screened on: Screening-call role-play; Onboarding-checklist accuracy; Pay-transparency and fair-chance hiring awareness.
HR & Recruiting Coordinator (RBT Pipeline) details -
100% remote
Executive / Virtual Assistant for ABA Owners
Protects the owner’s time so the person running the practice can focus on growing it.
Screened on: Inbox-triage exercise: fifty emails in twenty minutes; Writing sample; Discretion and confidentiality judgment.
Executive / Virtual Assistant for ABA Owners details
Need a role that isn’t listed?
If it’s ABA operations, ask us.